Q: Are Flights included in the RESET Retreat?

A: No international flights are included. If it is a multi destination experience, a local flight might be included, and will be specified in the retreat itinerary.

Q: What is included in the RESET?

A: Accommodations, daily meals, excursions with licensed guides, transportation for excursions, and RESET workshops.

Q: Is this Therapy?

A: No. Our RESET Retreats are not therapy, and should not be confused with and or replace mental health support via a licensed clinician in your state.

Our travel brand uses these experiences to inspire individuals and groups to improve mindset and goal orientation through sharing therapeutic tools and resources that inspire action.

Q: How many individuals will attend the experience

A: On average we have a minimum of 8 people, and a maximum of 25.

Q: Can I invite someone on my travel experience if I book a private room?

A: No. A private room is priced for one person only. If you would like to book for two people, you must book a double room experience.

Q: Are vaccinations required for a RESET Retreat?

A: No. Vaccinations are not required for the retreat, but some countries will require certain vaccinations for entry. The most common requirement is the Yellow fever vaccination for some of the African countries we will be touring. If you do not have this vaccination upon arrival, the country can refuse entry and we cannot be held liable. It is important to read all requirements for entry to the country of the RESET you are participating in. We do our best to communicate all requirements up front to avoid any incidents.

Q: Do I need a visa for my RESET?

A: Yes. It is likely you will need a visa to enter most of the countries we visit around the world. For many of these countries you can complete an e-application, or purchase a visa upon arrival. Please check with the embassy of the country of the RESET you are attending for the most up to date info. You can also schedule a consultation call with us prior to booking if you have questions around a specific tour.

Q: Are airport transfers included?

Airport transfers are not included at this time. We are happy to assist you with setting this up through the hotels we will be arriving and departing from once you have booked your RESET and flight. We do this so the hotel can track and adjust any flight issues and make sure you arrive safely to the hotel.

Q: Am I able to extend my stay?

A: If you would like to extend your stay, please send the specific request with dates to hello@neshaccelerator.com and we will reach out to the hotel to find out about availability and rates. We can not guarantee availability or the per night rate because we book so far in advance.

Q: Why don't you share the hotel information on the website or in the brochure?

A: To prioritize the safety and privacy of all of our guests, we don’t share hotel details publicly on our website or in brochures. We understand the importance of knowing where you’ll be staying, and we’re happy to discuss hotel accommodations with you directly on a private call. This approach allows us to maintain a secure experience for everyone on our tours.

Q: Are Children Allowed?

A: People of all ages are allowed on most of our RESETS. Unless specified an adult only tour, all ages are welcomed! If you purchase a double room, and one individual is a child, please notify us so that we can plan accordingly.

Q: I am a solo traveler, can you match me with someone for a double room?

A: We do not have a matching program at this time. If you are interested in sharing a room, and do not have a roommate we often have other individuals who are also looking to share. Reach out to us via phone or email, and we can assist with connecting you.

Q: What time is hotel check-in and check out?

A: General times are usually a 2:00 PM Check-in and a 12:00 PM Check-out. If you would like to check in or out early, please send us the request, and we can notify the hotel of your request to accommodate your need. Please not, we cannot guarantee this, but we always do our best to meet your need.

Q: Can I see the full group itinerary?

A: Yes! If you click on the button above of the RESET you are interested in, there will be a full day by day itinerary you can download. If you still have questions, you can always reach out to us via phone, text, or email and schedule a call to get your questions answered.

Q: What if I am not able to attend my planned RESET Retreat?

A: We ask that you reach out immediately upon learning this information, and we will do our best to assist with any refunds we can make happen at that time. The deposit is non-refundable, but we may be able to cancel hotel reservations or excursions if it is within our contract cancellation window. We cannot guarantee any refunds, but we do our best to work with customers that give us advance notice of incident. You can also gift or sell your experience to someone else you know that might want to attend the retreat. There is a fee of $100 for any name changes made to the reservation.

We also always encourage people to purchase travel insurance for mishaps like this. Generally this will cover the entire cost of your trip including flight, cost of the RESET, and while on the trip any medical incidents, lost baggage or unexpected incidents due to travel.

Q: Are beverages included?

A: Non alcoholic beverages are generally included with your meals unless otherwise specified. We do not want to promote alcohol on a wellness retreat, however you are usually able to purchase alcoholic beverages during most meals on a separate tab.

Q: What travel insurance do you suggest?

A: We suggest using Allianz Travel Insurance or World Nomads.

Q: Will I have free time to myself?

A: Absolutely! Free time is built in to our itinerary each day with the option of attending group activities, should you feel inclined to. You get to enjoy your trip your way, and can attend or opt out of any activity you choose to.

Q: Are payment plans available?

A: Yes. When you click the button for the retreat of your choice, you will see the payment plans that are available to you.